Contact HoxyTV
Our dedicated team offers support for setup, billing, or channel requests. Contact us anytime at WhatsApp or via email.
WhatsApp Support
Most efficient way to connect. Use WhatsApp for faster communication with us.
Chat on WhatsAppLive Chat
Prefer chatting? Utilize the chat widget whenever it's accessible; otherwise, email us.
Start a RequestHelp & Guides
Explore Installation for device setup and troubleshooting resources.
View InstallationGet in touch
General Inquiry
If you have questions about setup, billing, or services, reach out.
Sales & Billing Assistance
Receive suggestions, handle plans, or clarify payment issues.
How Can We Help You?
Select a category to obtain bespoke assistance and rapid access.
Setup & Installation
Detailed instructions for Smart TV, Firestick, Android, iOS, MAG, and others.
Billing & Payments
Invoices, payment issues, and receipts. We employ secure Stripe.
Technical Issues
For buffering, EPG, or app inquiries, we assist you in optimizing setup.
Channel Requests
Need a channel or region? Inform us, and we'll confirm its availability.
Account & Activation
Haven't gotten your activation email or credentials? We will quickly verify and resend.
Apps & Compatibility
Find the leading IPTV apps and ideal setups for your specific device.
Frequently Asked Questions
Swift solutions to typical questions concerning support, setup, billing, and devices.
We ask that you include information about your device, app, plan, and issue description.
Be sure to look in your spam or junk folder. If it’s absent, contact us via WhatsApp and we’ll send it again.
Certainly, there are supplementary connections offered as add-ons. Consult sales for further details.
Check our Installation page for comprehensive instructions regarding Firestick and other devices.
We invite you to check our Refund Policy concerning eligibility, timelines, and request submission.
For Smart TVs, explore Smart IPTV or IPTV Smarters. On Android devices, TiviMate or IPTV Smarters are great choices. iOS offers GSE Smart IPTV or IPTV Smarters as options.
Employ a connection of over 30 Mbps, use 5GHz Wi-Fi or Ethernet, enable hardware acceleration, expand buffer size, and stop other downloads or streams.
In your application configuration, make use of the refresh or reload feature to update the playlist and EPG. If required, remove and re-add your M3U and EPG URLs.
We accept all major cards through Stripe.
Certainly. You are able to modify your renewal options via your account or contact support.
Our Response Times
- Fast support: within 1-2 hours.
- Email help: 2-8 hours
- Technical issues: Promptly